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Senior Program Manager, Technology & Security

  • Indefinite
  • Full time
  • 70130, New Orleans , LA, United States

About the Role

Copado is on a mission to establish undisputed category leadership in AI-powered DevOps. As a Senior Program Manager, Technology & Security, you will serve as a critical force multiplier in that journey — acting as the Wingman of Trust for Copado's transformation.

You will own the end-to-end program management of our most strategic security certifications, FedRAMP expansion, AI adoption initiatives, and vulnerability management maturation. This is a high-visibility, cross-functional role that sits at the intersection of security, technology, product, and engineering — requiring both strategic thinking and relentless execution.


What You'll Do

  • Drive program management for Copado's portfolio of compliance certifications, including SOC 2 Type 2, ISO 27001 (two annual audits), and FedRAMP Annual Assessment.

  • Lead the end-to-end coordination of the ISO 42001 AI Management System certification (three audits in Q1 2026), establishing the trust foundation for Copado's current AI products and the upcoming Agentia launch.

  • Maintain 100% FedRAMP ConMon compliance to protect and expand Public Sector Annual Order Value (AOV).

  • Manage the FedRAMP Significant Change Request (SCR) process to expand Copado's GovCloud footprint and unlock high-value Public Sector deals.

AI Adoption & Technology Enablement

  • Program-manage the rollout of Copado's AI Use Policy Training, driving 100% employee completion.

  • Establish reporting frameworks to track Gemini adoption across the organization, targeting measurable increases in FY27.

  • Design and launch an internal AI Enablement & Upskilling Program to accelerate secure, scalable, and trustworthy AI innovation.

Vulnerability Management Maturation

  • Mature current vulnerability management operations to improve quality, reduce risk, and strengthen customer trust.

  • Expand vulnerability scanning coverage to close existing gaps across the environment.

  • Implement new FedRAMP requirements and SLAs within vulnerability management workflows.

Cross-Functional Alignment & Governance

  • Break down organizational silos by embedding Security, IT, and Program accountability into product, engineering, and operations teams.

  • Build and maintain program governance structures — including roadmaps, risk registers, RAID logs, and executive dashboards — to ensure strategic focus and execution velocity.

  • Proactively identify and mitigate risks related to hiring velocity, fragmented ownership, and competing priorities.

  • Monitor evolving global AI regulations and adapt program plans with agility as standards and tooling shift.


Required Experience

  • 7+ years of program or project management experience, with at least 3 years in a technology, security, or compliance-focused environment.

  • Demonstrated experience managing security certification programs (SOC 2, ISO 27001, FedRAMP, or equivalent).

  • Proven ability to drive cross-functional alignment across engineering, product, legal, and operations stakeholders.

  • Strong command of program governance frameworks, risk management, and executive-level reporting.

  • Experience operating in fast-paced, high-growth SaaS or enterprise software environments.

Preferred Experience

  • Familiarity with FedRAMP authorization processes, including ConMon and SCR management.

  • Exposure to AI governance frameworks or emerging AI compliance standards (e.g., ISO 42001, NIST AI RMF).

  • Experience designing and scaling internal enablement or upskilling programs.

  • Background working within or alongside security, IT, or GRC (Governance, Risk & Compliance) teams.

Skills & Competencies

  • Exceptional organizational skills with the ability to manage multiple high-stakes programs simultaneously.

  • Strong communicator — able to translate complex technical and compliance topics for executive and non-technical audiences.

  • High sense of urgency and bias for action; comfortable moving fast without sacrificing quality.

  • Collaborative by nature, with a track record of building trust across siloed teams.

  • Comfortable with ambiguity and skilled at pivoting quickly as priorities and regulations evolve.